Terms and Conditions

Last Updated: [26/11/2024]
Welcome to  www.lovellamart.co.ke  Operated by Lovellamart  .These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. General Information
1.1. These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.
1.2. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions.
1.3. If you do not agree to these Terms, you must not use our services.
2. Eligibility
2.1. You must be at least 18 years old to use this website or purchase products.
2.2. By using the website, you represent that you have the legal capacity to enter into a binding agreement.
2.3 If you are under 18 years , you must have legal permission from a parent or legal  guardian  to use this website and make purchase .
3. Products and Services
3.1. We strive to display the colors, sizes, and descriptions of products accurately. However, we cannot guarantee that your monitor’s display will be accurate.
3.2. Products are subject to availability, and we reserve the right to limit the quantities of any products offered.
3.3. We reserve the right to discontinue any product at any time without notice.
3.4. We reserve the right to collect any errors in pricing or product description at any time without prior notice .
4. Pricing and Payments
4.1. All prices are listed in [Kenyan Shillings (kes ] and are subject to change without notice.
4.2. We accept the following payment methods;
  • Cash Payments
  • Mobile  Payments (M-PESA)
4.3. You agree to provide accurate payment and billing information. Failure to do so may result in the cancellation of your order.
5. Shipping and Delivery
5.1. Shipping costs and estimated delivery times are displayed at checkout.
5.2. We are not responsible for delays caused by shipping carriers or customs processes.
5.3. Title and risk of loss pass to you upon delivery of the products.
5.4. You are responsible for providing an accurate shipping address . We are not liable for loss or delayed delivery due to incorrect address information .
6. Returns and Refunds
6.1. Please refer to our Return Policy for details on returns, exchanges, and refunds.
6.2. Refunds will be issued to the original payment method within 5 Business days  upon approval.
7. User Accounts
7.1. You may need to create an account to access certain features.
7.2. You are responsible for maintaining the confidentiality of your account credentials.
7.3. We reserve the right to terminate or suspend accounts that violate these Terms.
7.4. You agree to notify us immediatly  of any unauthorized use of your account or any other breach of security .
8. Intellectual Property
8.1. All content on this website, including logos, images, and text, is the property of [www.lovellamart.co.ke] or its licensors.
8.2. Unauthorized use of any content may result in legal action.
8.3. You may not Reproduce , Distribute , or Exploit any content  for commercial  purposes without our written express permission .
9. Limitation of Liability
9.1. We are not liable for damages of any kind arising from the use of our website or products.
9.2. Our liability shall be limited to the maximum extent permitted by laws
9.3.  In no event shall Lovellamart for any indirect , accidental , special or consequential damage arise from your use of the webisite or product .
10. Privacy
10.1. Your use of the website is also governed by our Privacy Policy.
11. Governing Law
11.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [ Kenya].
12. Changes to Terms
12.1. We reserve the right to update or change these Terms at any time.
12.2. It is your responsibility to check this page periodically for updates.
12.3. Where appropriate , we will notify users of significant changes to this Terms via Email or site notification .
13. Contact Information
For questions about these Terms and Conditions, please contact us at:
[+254792926019]
[Nairobi Ronald Ngala Street , 00100 ]